Payment (clients)

Where can I find a list of my past sessions and charges?
Log in to your FitnessTrainer client dashboard , then click “My Sessions” at the top navigation menu. This screen contains all information about your past c...
Tue, 16 Jul, 2019 at 1:09 PM
May I meet with a trainer for an interview free of charge?
In order to meet with any trainer listed on FitnessTrainer, you must first add billing information to your account. No charges will occur until after a sess...
Tue, 16 Jul, 2019 at 1:09 PM
Can I pay my trainer with cash?
Direct payments including cash, check and money order, money-sharing apps, Paypal invoices, and other methods, are not permitted at any time. All payments a...
Tue, 16 Jul, 2019 at 1:10 PM
How do I pay my trainer for a session?
All payments between you and your trainer are processed through the FitnessTrainer platform. After each session, your trainer will log the details of the se...
Tue, 16 Jul, 2019 at 1:11 PM
When will I be charged for my session?
You’re only charged after a session takes place. Your trainer will submit a completed session to FitnessTrainer, and you'll receive an email notifi...
Tue, 16 Jul, 2019 at 1:11 PM
How secure is your payment system?
We use the payment systems PayPal and Braintree (which is owned by PayPal) for processing all credit card and debit card payments. We accept all major credi...
Tue, 16 Jul, 2019 at 1:12 PM