Account Support
If you believe your account was closed in error, or if you’d like to have an account you closed reactivated, contact our Customer Support team. We’ll review...
Thu, 16 May, 2019 at 12:15 PM
The travel radius displayed on your profile page informs clients about the distance you are willing to travel for in-person sessions. Your radius is a circl...
Thu, 16 May, 2019 at 12:17 PM
As a guideline, the best ‘About Me’ responses are clear and to the point, while providing adequate details about your background and trainer qualifications....
Thu, 16 May, 2019 at 12:19 PM
Clients can leave written testimonials for the trainer they’re working with. These testimonials go through an internal review process and then are approved ...
Thu, 16 May, 2019 at 1:06 PM
After each session, your client’s are asked to rate their training session. Your star rating is an average of the ratings you’ve received for each session. ...
Thu, 16 May, 2019 at 1:07 PM
Getting positive feedback from your clients is a great way to improve your ranking and visibility on FitnessTrainer. Clients you work with on FitnessTrainer...
Thu, 16 May, 2019 at 1:09 PM
Trainers can edit their Preferences by logging in and clicking on the “Preferences” tab. From there, trainers can edit their training preferences, such as t...
Thu, 16 May, 2019 at 1:15 PM