While allowing another trainer to utilize your account can be acceptable, we encourage trainers to consider the structure of their account when trying to maximize their business:
Only one email address can be utilized for communication through an account
Direct deposit payments can only be routed to one PayPal account
Background checks may only be completed for the account holder; these important checks cannot be purchased by a student for anyone who does not hold their own account on FitnessTrainer
When applicable, only the trainer whose name and SSN are associated with an account will receive a 1099
All response rates and star ratings reflect solely on the account holder, regardless of who uses the account or conducts the lesson
It is not currently possible for multiple trainers using a single account to submit separate specialties and goals.
Our messaging system is designed to facilitate easy and quick communication between a single trainer and their clients, and to protect you under our Terms of Use, and your personal information. All written communication should take place on the FitnessTrainer platform.
If a situation arises that requires help from Customer Support to settle a dispute, only the account holder will have the ability to resolve the issue with our team
If you'd like more information, please contact Customer Support.