Sessions

How do I schedule a training session in my profile?
From your dashboard, click on the green "Schedule session" button.  Fill out all of the relevant details of the lesson (date, start time, dur...
Thu, 16 May, 2019 at 1:25 PM
How do I log a completed training session in my profile?
Once you have completed your scheduled session, you will need to sign back into your account and click on the "confirm" button located under the s...
Thu, 16 May, 2019 at 1:24 PM
What does confirming a session mean?
Confirming a session means that the session was conducted, and is in turn queued for payment. DO NOT confirm a session before a session is conducted. The cli...
Wed, 14 Mar, 2018 at 1:44 PM
May I give a free first lesson or meeting with a student?
Trainers have the discretion to decide if they would like to offer their clients a free first lesson, or to meet with a student for an in-person interview b...
Thu, 16 May, 2019 at 1:20 PM
What do I do when a student requests a lesson time with me?
Often a client will send you a message with the proposed date and time for a lesson, as well as a location. If you receive a request and you would like to pr...
Thu, 16 May, 2019 at 1:20 PM
How do I submit a rate change request?
If you and a client have agreed to adjust your hourly rate for your future sessions together, you must submit a formal Rate Change Request through your acc...
Thu, 16 May, 2019 at 1:21 PM
How do I cancel a lesson?
You can easily cancel a session from your dashboard by visiting your Calendar. Just select the session on the calendar, and click Cancel. Then, use FitnessT...
Thu, 16 May, 2019 at 1:22 PM