When corresponding with a trainer, the trainer will see only your first name, last initial and details such as age, gender, desired training time, fitness goals, etc. that you select in your inquiry. Your email address and your phone number will only be provided to a trainer after you have signed up with them so that they can reach out to your directly. In addition, any information related to your billing will not be shared with your trainer and will remain encrypted through FitnessTrainer.com.

If a request for a trainer is ever posted on your behalf to other trainers (by filling out the lead form), the only information they will be able to see will your first name, last initial, and answers to all questions you filled out. Any personal information will be removed from your request before being sent to other trainers.